Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help the website remember your actions and preferences over time, improving your browsing experience.

Cookies serve various purposes, from essential site functionality to analytics and marketing. This policy explains what cookies we use, why we use them, and how you can control them.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features like page navigation, secure areas access, and form submissions. The website cannot function properly without these cookies, so they cannot be disabled.

Examples:

• Session management cookies
• Security and authentication cookies
• Cookie consent preference storage
• Load balancing cookies

Duration: Session cookies (deleted when you close your browser) or up to 12 months

2.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance and user experience.

Examples:

• Google Analytics cookies tracking page views and user behavior
• Heatmap and session recording tools
• Performance monitoring cookies

Duration: Up to 24 months

2.3 Marketing Cookies

These cookies track your browsing habits to deliver advertisements relevant to you and your interests. They may be used to build a profile of your interests and show you relevant ads on other websites.

Examples:

• Advertising network cookies (Google Ads, Facebook Pixel)
• Retargeting and remarketing cookies
• Social media platform cookies

Duration: Up to 13 months

2.4 Preference Cookies

These cookies remember your preferences and choices to provide a more personalized experience. They remember settings like language preference, region, or display preferences.

Examples:

• Language preference cookies
• Region or location cookies
• Display preference cookies

Duration: Up to 12 months

3. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. Third parties whose cookies may be set include:

• Google Analytics: Website traffic and behavior analysis
• Google Ads: Advertising and conversion tracking
• Facebook Pixel: Social media advertising and analytics
• Payment Processors: Secure payment processing

These third parties have their own privacy policies. We recommend reviewing their policies for detailed information about their data practices.

4. Manage Your Cookie Preferences

You can control which cookies are set on your device. Use the toggles below to manage your preferences:

5. Managing Cookies in Your Browser

You can also manage cookies directly through your browser settings. Here's how:

Note: Blocking or deleting cookies may impact your experience on our website and limit certain functionality.

6. Your Rights

Under Malaysian data protection law, you have the right to:

• Withdraw your consent to cookie use at any time
• Access information about the cookies we use
• Request deletion of cookies (subject to essential cookie requirements)
• Object to cookie-based processing for marketing purposes

7. Impact of Disabling Cookies

Disabling certain cookies may affect your experience on our website:

• Essential Cookies: Website may not function properly; forms may not work
• Analytics Cookies: We cannot improve the website based on usage patterns
• Marketing Cookies: You may see less relevant advertisements
• Preference Cookies: Your settings and preferences won't be remembered

8. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in technology, law, or our practices. Check the "Last Updated" date at the top of this page for the most recent version.

9. Contact Us

For questions about cookies or this policy: